These rules are designed to help the Contractor of the offer, Customers (school students) and others to explain the rules of conduct when receiving services, to avoid possible contradictions, conflicts and inconveniences. The rules are used to improve the educational process and regulate the relationship between all participants in the provision of services and support the values of The BeBest School of Foreign Languages!
1. BASIC CONCEPTS AND DEFINITIONS
The contractor is a private entrepreneur Zalevskaya Valentina Valeryevna, who provides services on the terms of a public contract (offer) published on the official Internet resource https://bebestschool.vn/
The BeBest! Foreign Languages school is a trademark of the Performer.
Customers, as well as students - any person who receives the Contractor's service on the terms of a public contract (offer).
Other persons - persons who are not students of the School, but who receive services, for example, attending trial classes, receiving public materials or participating in events.
2. RULES FOR STUDENTS AND OTHERS
When attending classes (including break time in classes), students and other persons are required to:
2.1. adhere to the norms of ethics and morality;
2.2. do not use obscene language;
2.3. refrain from actions that interfere with other participants of the studying, teachers, employees (shouting, noise, public disputes);
2.4. respect other participants, teachers, staff;
2.5. to maintain the place of classes in good condition and on the School grounds;
2.6. take care of immovable/movable property and educational materials of the School;
2.7. in case of material damage to the School, compensate for all losses caused;
2.8. follow the safety rules;
2.9. engage in accordance with the terms of the offer agreement (comply with the schedule, requirements of the training program and curriculum, payment conditions);
2.10. inform the teacher in advance if it is impossible for valid reasons to attend classes, make (retake) testing, etc.;
2.11.not to enter into public disputes with teachers, other students and staff, all disputes must be resolved through the school administration and staff responsible for communication with students;
3. PROHIBITED ACTIONS FOR STUDENTS AND OTHERS
When attending classes (including break time in classes), students and other persons are prohibited from:
3.1. use profanity and gestures;
3.2. to come to classes or to the school grounds in a state of alcoholic, narcotic or toxic intoxication;
3.3. drink alcohol and smoke in class or on school grounds;
3.4. bring weapons, gas canisters and other dangerous substances to classes or to the school grounds;
3.5. use mobile phones and other technical means directly in the classroom not for purposes that contribute to the learning process;
3.6. use mobile phones and other technical means for photo or video shooting without the permission of the teacher or the school administration;
3.7. to be late for classes or leave the classroom directly during the class without sufficient reason, thereby violating discipline in the classroom and worsening the learning conditions for other participants;
3.8. to prevent the teacher from conducting classes;
3.9. provoke conflicts and resolve them with the help of physical force;
3.10. use non-liquid food and chewing gum directly in class.
4. PAYMENT RULES
Rules for paying for group classes:
4.1.1.students can attend paid group classes and receive educational materials only if there is a full payment for the subscription;
4.1.2.payment must be received at least 1 day before the start date of the first group lesson;
4.1.3. for all missed classes in the group for personal reasons of the student, the payment is withdrawn and the passes are not worked out ;
4.1.4. consultation on missed classes is possible only for students who have provided a medical certificate of illness, while the consultation lasts no more than 30 minutes, the consultation time is not summed up. Consultations take place at a convenient time for the teacher and include an explanation of the key aspects of grammar passed during the missed lesson, and the issuance of recommendations for the study of the material;
4.1.5. during the teacher's illness or vacation classes do not stop, the school provides a substitute teacher to the group;
4.1.6.if the student does not plan to attend classes for a long time (more than 3 weeks) for personal reasons (vacation, weekends, business trip), in order to book the teacher's time and secure a place in the group for future classes, the student must make an advance payment in the amount of 50% of the monthly subscription;
4.1.7. all group subscriptions have an expiration date. The validity periods of season tickets are indicated on the official Internet resource https://bebestschool.vn/
4.1.8. at the end of the subscription, all classes (attended and not attended) are considered to have been provided on time and conducted properly and are debited to the school account.
2. Rules for paying for individual classes:
4.2.1.students can attend paid individual classes and receive educational materials only if there is a full payment for the subscription;
4.2.2.payment must be received at least 1 day before the start date of the first individual lesson;
4.2.3. an individual student may cancel a lesson and reschedule it for another time or day, but on condition that he/she notifies about the cancellation at least 8 hours before the start of the lesson;
4.2.4.changing the date and time of classes is possible within the validity of the subscription and is possible only for an individual form of classes;
4.2.5.classes that the student has not attended (except for the situations described in clause
4.2.3.) are debited to the school account;
4.2.6.if the student does not plan to attend classes for a long time (more than 3 weeks) for personal reasons (vacation, vacation, business trip), in order to book the teacher's time for future classes, the student must make an advance payment in the amount of the cost of 50% of the minimum subscription;
4.2.7. all individual subscriptions have an expiration date. The validity periods of season tickets are indicated on the official Internet resource https://bebestschool.vn /
4.2.8. at the end of the subscription, all classes (attended and not attended) are considered to have been provided on time and conducted properly and are debited to the school account.
5. CONSEQUENCES OF VIOLATIONS OF THE RULES
The following actions may be applied by the school administration to students and persons who violate the rules and by their behavior destabilize the accounting process and the conditions for the provision of services by the Contractor, including on the basis of the rules of the offer:
5.1. request or instruction to stop prohibited actions;
5.2. making comments on prohibited actions and actions that worsen the educational process and the work of the teacher;
5.3. the requirement to leave the classroom or the school grounds;
5.4. termination of the provision of services without any compensation. The resumption of services is carried out after the complete elimination of violations;